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Filipino Nurses' Feedback on Using a Web-Based Medication Management System: A Pilot Study in a Telehealth Hospital
Hanna Monique A Floresca1, Michael Joseph S Diño, Irvin L Ong
1Author Affiliations: Research Development and Innovation Center (Drs Floresca, Diño, Ong, Orte, and Aggari), Our Lady of Fatima University, Valenzuela City, Philippines; School of Nursing (Drs Diño and Ong), Johns Hopkins University, Baltimore, MD; and Phi Gamma Chapter (Drs Floresca, Diño, Ong, Orte, and Aggari), Sigma Theta Tau International Honor Society of Nursing, Indianapolis, IN.
Abstract:
A common medication safety strategy involves a Web-based medication management system. Still, there is no consensus about its acceptance and usability, even more so among nurses in the Philippines. Thus, this pilot study used a mixed-methods design to explore the nurses' feedback (N = 26) about Web-based medication management system in a telehealth hospital. Their acceptance, perceived usability, and experience of Web-based medication management system were assessed using the Unified Theory of Acceptance and Use of Technology model, Post Study System Usability Questionnaire, and semistructured interview guide, respectively. Results showed nurses agreed on their acceptance of Web-based medication management system (M = 3.72 [SD = 0.69]) and slightly agreed on its usability (M = 5.18 [SD = 1.02]). It also generated the Nursing Capsule of Web-based medication management system use that combines the quantitative model with age and length of practice as significant predictors and the qualitative interaction vortex with three themes (i.e., engaging, enabling, and exciting). These findings emphasized the need for effective technological adaptation to advance nursing practice and patient care.
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