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Making MR Imaging Child's Play - Pediatric Neuroimaging Protocol, Guidelines and Procedure

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Communication challenges between nurses and migrant paediatric patients.

Beatrice Kaufmann¹, Tannys Helfer², Dana Pedemonte¹

¹Research Associate, Berne University of Applied Sciences, Berne University of the Arts, Switzerland.

Journal of Research in Nursing : JRN

|August 16, 2021

Summary

Hospital nurses face communication challenges with migrant children. A digital aid could help, but systemic issues require broader strategies in training, management, and policy.

Keywords:

children and young people communication foreign-language patients hospital care migrant patients nurses

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Area of Science:

Healthcare Communication
Nursing Research
Migrant Health

Background:

Language barriers significantly impede effective communication between healthcare staff and patients in Switzerland.
Migrant patients present unique communication challenges for hospital staff, impacting care quality.
Successful patient-staff communication is crucial for appropriate hospital treatment.

Purpose of the Study:

To identify communicative challenges faced by nurses caring for migrant pediatric patients.
To explore how nurses cope with these communication barriers.
To determine requirements for a digital communication aid for improved care of migrant pediatric patients.

Main Methods:

Qualitative study employing literature searches, focus groups with nurses and experts, and observational shadowing.
Data collection included interviews with nurses during shadowing.
Thematic analysis supported by MAXQDA software was used for data analysis.

Main Results:

Multiple, interconnected communication challenges arise during the hospital stay of migrant pediatric patients.
Digital communication aids need to be user-friendly and readily accessible to be effective.
The study identified specific areas where digital tools could support communication.

Conclusions:

Digital communication aids show potential in specific hospital care areas for migrant pediatric patients.
Many communication challenges require solutions beyond digital tools, necessitating broader interventions.
Addressing these challenges requires integrated strategies in nursing training, hospital management, and policy development.