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Family culture versus institutional hospital culture: a relation between two worlds
Dóris Helena Ribeiro Farias1, Mauro Francisco Ferreira de Almeida1, Giovana Calcagno Gomes1
1Universidade Federal do Rio Grande, Rio Grande, RS, Brazil.
Objective:
To understand the relation between family culture and hospital institutional culture.
Method:
Qualitative study, carried out in 2017, with relatives of children admitted to a Hospital in southern Brazil. The study included non-participant observation, to gain familiarity with the investigated cultural context; participant observation, to know the respondents' experiences; and interviews. The data were coded and theoretical formulations and recommendations were made.
Results:
Fifteen family members participated. Hospitalization is a time of encounter and interaction between family culture and institutional culture.
Conclusion:
Hospital culture is presented as an instrument of family care and adaptation and flexibility of norms and routines to humanize cultural care.
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