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Sustained effects of the INFORM cluster randomized trial: an observational post-intervention study
Matthias Hoben1, Liane R Ginsburg2, Peter G Norton3
1Faculty of Nursing, University of Alberta, 11405 87 Avenue, Edmonton, AB, T6G 1C9, Canada. mhoben@ualberta.ca.
Theory-informed feedback strategies led to sustained improvements in nursing home care aide involvement in resident care communications. Enhanced feedback intensity did not guarantee greater long-term effectiveness or sustainability.
Area of Science:
- Health Services Research
- Nursing Home Quality Improvement
- Organizational Behavior in Healthcare
Background:
- Limited research exists on the long-term sustainability of health services intervention outcomes.
- The INFORM study previously implemented feedback strategies to enhance nursing home care aide involvement in resident care communications.
Purpose of the Study:
- To assess the lasting benefits of the INFORM intervention 2.5 years after study support removal.
- To identify factors associated with the sustainability of improved care aide involvement in formal communication.
Main Methods:
- A cluster-randomized trial involving 51 Western Canadian nursing homes with simple and assisted feedback interventions.
- Repeated measures (baseline, post-intervention, long-term follow-up) analyzed using hierarchical mixed models.
- Assessment of organizational context (leadership, culture, evaluation) and intervention fidelity as factors influencing sustainability.
Main Results:
- Outcomes remained stable at long-term follow-up in the enhanced feedback arms.
- The simple feedback group's performance improved to match enhanced groups by long-term follow-up.
- Positive organizational culture, evaluation practices, and intervention fidelity enactment were associated with sustained care aide involvement.
Conclusions:
- Theory-informed feedback can yield long-lasting improvements in care aide communication involvement.
- Higher intervention intensity does not necessarily correlate with greater effectiveness or sustainability.
- Modifiable organizational factors and fidelity are key to sustained improvements in nursing home care.
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