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Research on Intelligent Solution of Service Industry Supply Chain Network Optimization Based on Genetic Algorithm
1School of Business Economics, Shanghai Business School, Shanghai 201400, China.
Big data era drives demand for personalized services. This study optimizes service supply networks using a genetic algorithm (GA) for efficient task allocation, improving customer satisfaction.
Area of Science:
- Operations Research
- Service Management
- Big Data Analytics
Background:
- The rise of big data (BD) has increased customer expectations for personalized services and customization.
- Optimizing service industry supply networks and task allocation are critical research areas.
- Understanding customer behavior and personalized demands is essential for service innovation.
Purpose of the Study:
- To optimize the service industry supply network under the big data environment.
- To study task allocation optimization considering personalized customer demand and user behavior.
- To enhance the efficiency and stability of service supply chain network optimization.
Main Methods:
- Analysis of customer personalized demand and user behavior.
- Optimization of the service industry supply chain network using a genetic algorithm (GA).
- Design of genetic operators to prevent premature convergence and improve algorithm efficiency.
Main Results:
- The improved GA demonstrates fast network optimization running times.
- Experimental results show an average running time of 54.1 seconds for m=8 and n=40.
- The algorithm exhibits high stability in optimizing service supply networks.
Conclusions:
- The proposed GA-based approach effectively optimizes service industry supply networks.
- The method addresses the need for personalized services in the big data era.
- The enhanced algorithm provides a fast and stable solution for task allocation in service supply chains.
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