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Interpersonal (mis)perceptions and (mis)predictions in patient-clinician interactions
Kathrene Diane Valentine1, Laura D Scherer2
1Massachusetts General Hospital, USA; Harvard Medical School, USA.
Current Opinion in Psychology
|August 30, 2021
Summary
Effective patient-clinician communication is vital for shared understanding. This review explores communication barriers, perception discordance, and its impact on patient care and outcomes.
Area of Science:
- Healthcare communication
- Patient-clinician relationship dynamics
- Medical sociology
Background:
- Patient-clinician interactions involve complex information exchange.
- Brief interaction times and communication barriers often lead to discordant perceptions.
- Understanding these discrepancies is crucial for improving healthcare delivery.
Purpose of the Study:
- To review literature on concordance and discordance in patient-clinician perceptions.
- To identify reasons for communication discordance.
- To explore strategies for decreasing discordance and its impact on patient care.
Main Methods:
- Literature review of studies examining patient-clinician communication.
- Analysis of factors contributing to perception discrepancies.
- Synthesis of evidence on the consequences of discordance.
Main Results:
- Communication barriers frequently cause differing perceptions between patients and clinicians.
- Discordance impacts patient care quality and health outcomes.
- Strategies exist to mitigate these communication challenges.
Conclusions:
- Addressing patient-clinician communication discordance is essential for enhancing patient care.
- Improving shared understanding can lead to better health outcomes.
- Further research on effective communication strategies is warranted.
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