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Toward a Better Understanding of the Intention to Use mHealth Apps: Exploratory Study.
Pedro R Palos-Sanchez1, Jose Ramon Saura2, Miguel Ángel Rios Martin1
1Department of Financial Economy and Operations Management, Faculty of Economic and Business Sciences, University of Seville, Seville, Spain.
JMIR Mhealth and Uhealth
|September 9, 2021
Summary
This study found that perceived usefulness, attitude, and health promotion significantly impact the intention to use mobile health (mHealth) apps. Gender also influences adoption, suggesting tailored app design is beneficial.
Area of Science:
- Digital Health
- Health Informatics
- Human-Computer Interaction
Background:
- Mobile health (mHealth) apps are increasingly prevalent, yet research on user adoption intention remains limited.
- Understanding the factors influencing the intention to use mHealth apps is crucial for effective healthcare integration.
Purpose of the Study:
- To investigate an extended Technology Acceptance Model (TAM) for primary healthcare mHealth applications.
- To identify key determinants influencing user intention to adopt mHealth technology.
Main Methods:
- An extended TAM was empirically tested using survey data from 310 mHealth app users.
- Partial Least Squares Structural Equation Modeling (PLS-SEM) analyzed the influence of perceived usefulness, ease of use, health promotion, and health benefits.
- Gender as a moderating factor in mHealth app adoption was also examined.
Main Results:
- Perceived usefulness, attitude toward using, and promotion of health significantly predicted behavioral intention to use mHealth apps (R²=76.4%).
- Perceived ease of use and perceived usefulness significantly influenced attitude toward using the apps (R²>=78.2%).
- Health benefits and promotion of health significantly impacted perceived usefulness, which in turn influenced perceived ease of use.
Conclusions:
- mHealth apps can predict patient behavior during health recommendations and track symptoms, aiding in pandemic response.
- Gender is a significant factor in mHealth app adoption, indicating a need for gender-specific interface and utility design.
- Promoting healthy habits through mHealth apps is important, and communication should emphasize eHealth's transformative potential for attitudes and perceived benefits.
