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Updated: Oct 20, 2025

Movement Retraining using Real-time Feedback of Performance
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A Training Intervention through a 360° Multisource Feedback Model.

Elena Sureda1, Salvador Chacón-Moscoso2,3, Susana Sanduvete-Chaves2

  • 1Department of Psychology, University of Balearic Islands, 07122 Palma, Spain.

International Journal of Environmental Research and Public Health
|September 10, 2021
PubMed
Summary

Healthcare professionals

Keywords:
360° multisource feedback modelevaluation culturehealthcare performancepostgraduate trainingprofessional development

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Area of Science:

  • Healthcare Management
  • Medical Education
  • Organizational Psychology

Background:

  • Continuous training is crucial for healthcare professionals, encompassing both technical and nontechnical skills.
  • Nontechnical competencies like teamwork and leadership are vital for efficient healthcare delivery.
  • A training intervention was implemented to assess behavioral changes in health professionals.

Purpose of the Study:

  • To analyze behavioral changes in health professionals after training in core nontechnical competencies.
  • To evaluate the effectiveness of a training intervention using the 360° Multisource Feedback (MSF) model.
  • To identify factors influencing behavioral change and discrepancies in feedback sources.

Main Methods:

  • A quasi-experimental pretest-post-test single-group design was employed.
  • The 360° Multisource Feedback (MSF) model utilized data from supervisors, co-workers, and self-assessments.
  • Training focused on Teamwork, Adaptability-Flexibility, Commitment-Engagement, Results Orientation, and Leadership Skills for Supervisors.

Main Results:

  • The training intervention significantly improved scores only in "Results Orientation."
  • Discrepancies were observed between feedback sources, with supervisors generally giving higher scores.
  • Behavioral change magnitude was linked to sociodemographic and organizational variables, with a noted ceiling effect.

Conclusions:

  • The 360° MSF model requires sustained implementation to foster an evaluation culture.
  • Continuous reinforcement of nontechnical competencies is essential for improving patient care.
  • Addressing feedback discrepancies and potential biases is key for effective professional development.