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[Unfinished Nursing Care and their consequences as perceived by nurses: a descriptive qualitative study]
S Chiappinotto1, A Coppe2, A Palese3
1PhD Student, Università di Tor Vergata di Roma, Italia.
Summary
Unfinished nursing care, or care not delivered on time, negatively impacts nurses, patients, and families. This includes increased nurse frustration, patient risks like infections and longer hospital stays, and strained family relationships.
Area of Science:
- Nursing
- Healthcare Management
- Patient Safety
Background:
- Unfinished nursing care is a growing concern with established consequences.
- Previous outcome assessments lack re-evaluation from diverse perspectives, including nurse managers and directors.
Purpose of the Study:
- To describe the consequences of unfinished nursing care in daily practice.
- To capture perceptions from clinical nurses, nurse managers, and directors.
Main Methods:
- A descriptive qualitative study design was employed.
- Data collection involved interviews conducted in 2021.
- Content analysis was used for data analysis, adhering to COREQ guidelines.
Main Results:
- Consequences were identified at three levels: nurse, patient, and family caregiver.
- Nurse outcomes included frustration, anxiety, helplessness, and overtime.
- Patient outcomes comprised increased infection risk, prolonged hospital stays, and reduced quality of life.
- Family caregiver outcomes involved relationship difficulties and increased complaints.
Conclusions:
- Unfinished nursing care has multi-level adverse effects on nurses, patients, and families.
- Understanding these consequences from various professional viewpoints is crucial for improving care delivery.
- Addressing unfinished nursing care is essential for enhancing patient safety and healthcare quality.
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