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Updated: Oct 19, 2025

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
Aleece Caron1, Peter Pronovost2
1From the Case Western Reserve University, Case Western Reserve University School Of Medicine, Cleveland, OH (AC, PP); The Population Health Research Institute at the MetroHealth System, Cleveland, OH (AC); University Hospitals, Cleveland, OH (PP). aleece.caron@case.edu.
Healthcare systems need better quality improvement (QI) strategies. A hybrid approach combining local and centralized QI efforts may best improve patient care and workforce well-being.
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