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Related Concept Videos

Therapeutic Communication01:30

Therapeutic Communication

6.0K
Communication is a lifelong learning process. Through therapeutic communication, nurses can collect relevant assessment data, provide education and counseling, and interact during nursing interventions. Sending and receiving messages occur through verbal and nonverbal communication techniques and can happen separately or simultaneously.
Verbal communication depends on language or a prescribed way of using words so that people can share information effectively. The critical aspects of verbal...
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Techniques of Therapeutic Communication II: Focusing, Paraphrasing, and Summarizing01:23

Techniques of Therapeutic Communication II: Focusing, Paraphrasing, and Summarizing

9.7K
Focusing involves centering a conversation on a message's critical elements or concepts. Focusing is valuable if the talk is vague or patients begin to repeat themselves. Sometimes, when patients are asked about their symptoms, they may go off-topic and try to tell their entire life story. Respectfully, the nurse should bring the conversation back into focus.
This therapeutic technique can also be used when a patient brings up pertinent information during a health-related conversation. The...
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Channels of Non-Verbal Communication01:28

Channels of Non-Verbal Communication

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Non-verbal communication plays a critical role in human interaction, influencing how individuals perceive emotions and psychological states. It operates through four primary channels: facial expressions, eye contact, body language, and touch. These non-verbal cues help convey meaning beyond spoken language and are often culturally influenced.Facial Expressions and Emotional RecognitionFacial expressions are among the most powerful and universal forms of non-verbal communication. Research has...
58
Role of Communication in the Nursing Process I: Assessment and Diagnosis01:25

Role of Communication in the Nursing Process I: Assessment and Diagnosis

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The nursing process uses scientific reasoning, problem-solving, and critical thinking to guide nurses in providing patients with appropriate care. This process is a systematic approach to recognize, avoid, and treat current or potential health issues while promoting the patient's well-being.
The nursing process considers the patient's emotional and physical well-being. The process can be repeated or stopped at any point if judged essential. Assessment is the first step in the nursing...
4.8K
Barriers to Effective Communication II01:21

Barriers to Effective Communication II

4.1K
The barriers to effective communication also include cultural barriers, semantic barriers, gender barriers, and time constraints.
Cultural barriers:
Differences in values, beliefs, religion, knowledge, and tradition can significantly impact communication. Awareness of nonverbal cues is critical, especially when conversing with a patient from a different culture. What appears appropriate in one culture may be inappropriate in another.
Semantic barriers:
As a result of their tendency to use...
4.1K
Role of Communication in the Nursing Process III: Evaluation and Documentation01:08

Role of Communication in the Nursing Process III: Evaluation and Documentation

1.7K
A successful patient outcome depends mainly on the evaluation stage of the nursing process. Evaluation determines effectiveness by reviewing what was done previously after the completion of nursing interventions. Every time a healthcare professional steps in or administers treatment, they must reassess or evaluate the action to ensure the intended result. During the evaluation phase, there are three probable patient outcomes:
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Related Experiment Video

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Author Spotlight: Deciphering the Cognitive and Neural Mechanisms of Gesture in Communication
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Video remote interpreting in clinical communication: A multimodal analysis.

Martina Klammer1, Franz Pöchhacker1

  • 1Centre for Translation Studies, University of Vienna, Austria.

Patient Education and Counseling
|September 20, 2021
PubMed
Summary

Video Remote Interpreting (VRI) facilitates clinical consultations for patients with limited English proficiency. Effective VRI requires optimized spatial and technical setups, alongside healthcare professionals adapting to audiovisual limitations.

Keywords:
GazeLanguage barriersLanguage-discordant consultationsMultimodal analysisProfessional interpreterTriadic interactionVideo remote interpreting (VRI)

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Area of Science:

  • Medical Communication
  • Human-Computer Interaction
  • Linguistics

Background:

  • Video Remote Interpreting (VRI) is crucial for language-discordant clinical encounters, especially during the COVID-19 pandemic.
  • Effective communication in VRI relies on spatial and audiovisual conditions.
  • Healthcare professionals must adapt their communicative behaviors to VRI's constraints.

Purpose of the Study:

  • To investigate how spatial and audiovisual conditions in VRI influence communicative interaction.
  • To analyze the role of embodied communicative resources in VRI-mediated clinical consultations.

Main Methods:

  • Multimodal analysis of an authentic VRI-mediated clinical consultation.
  • Focus on spatial arrangements, audiovisual conditions, and healthcare professional's use of nonverbal cues (body orientation, eye gaze, gestures).

Main Results:

  • Physicians actively create suitable spatial and technical environments for consultations.
  • Nonverbal resources (body orientation, gaze, gestures) and turn-management are used to support information-giving and relationship-building.
  • Successful VRI requires adaptation to spatial and audiovisual constraints.

Conclusions:

  • VRI enables access to professional interpreters for language-discordant consultations.
  • Optimal VRI implementation necessitates appropriate technical and spatial arrangements.
  • Healthcare professionals need specific skills to navigate VRI's audiovisual limitations for effective patient care.