Knowledge in Transition in Healthcare.

Area of Science:

• Organizational Studies
• Knowledge Management
• Healthcare Management

Background:

• Organizations face challenges converting tacit, dynamic knowledge into explicit, static knowledge.
• Personal knowledge and experiences (dynamic) are crucial for innovation, creating tension with documented information (static).
• Effective knowledge transfer and sharing are vital organizational processes.

Purpose of the Study:

• To investigate the tensions between dynamic and static knowledge within organizations.
• To explore these dynamics in the healthcare sector, specifically an Emergency Room (ER) department.
• To identify strategies for optimizing knowledge management in complex environments.

Main Methods:

• Employed a case study research design.
• Conducted a series of interviews within an Emergency Room (ER) department.
• Analyzed the interplay between different forms of knowledge within the healthcare setting.

Main Results:

• Highlighted the critical importance of achieving a balance between static and dynamic knowledge.
• Found that healthcare organizations recognize the need to integrate knowledge into practical tools.
• Emphasized the necessity of fostering dynamic knowledge flow through knowledge translation, sharing culture, and soft skill development.

Conclusions:

• A balanced approach to knowledge management is essential for organizational effectiveness.
• Healthcare organizations must develop tangible knowledge resources while promoting dynamic knowledge sharing.
• Cultivating a supportive culture and enhancing soft skills are crucial for successful knowledge translation and innovation.