The critical role of care coordinators for persons with substance use disorder in rural settings: a case study

Many rural regions lack the basic fundamentals in healthcare for Opioid Use Disorder. We present a case of a dual-diagnosed, impoverished, adult female court-ordered to inpatient treatment in rural Kentucky. A care coordinator linked her to regional and community resources to address her health, environmental, and psychosocial needs, as well as provided needed transportation, coaching, and emotional support. As a result, she overcame the substantial barriers that each component of the care continuum presents in severely underserved areas. This case study highlights the critical role care coordination plays in reentry, its differences from urban areas, and its alignment with social work's core values.