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How Can Hotel Employees Produce Workplace Environmentally Friendly Behavior? The Role of Leader, Corporate and
Shanting Zheng1, Lin Jiang2, Wenjing Cai2,3,4
1School of Tourism and Events, Hefei University, Hefei, China.
Abstract:
Although previous studies have acknowledged that leaders' such environmental behaviors and environmental issues are becoming critical for long-term development, little research has focused on why, how and when perceived environmentally specific servant leadership contributes to employees' workplace environmentally friendly behavior in the hotel industry. This paper aims to fill this research gap by using social identity theory to test employees' green role identity as a mediator and their perceived corporate environmental responsibility and perceived coworkers' work group green advocacy as moderators in the relationship between perceived environmentally-specific servant leadership and workplace environmentally friendly behavior. Using a sample of 527 leader-follower dyads from six hotels in mainland China at two points in time, we found that employees' green role identity mediates the positive relationship between perceived environmentally specific servant leadership and employees' workplace environmentally friendly behavior. Moreover, employees' perceived corporate environmental responsibility and perceived coworkers' work group green advocacy were found to positively moderate the relationship between perceived environmentally-specific servant leadership and green role identity and between green role identity and workplace environmentally friendly behavior, respectively. Theoretical and practical implications are discussed.
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