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Toward the Integration of Technology-Based Interventions in the Care Pathway for People with Dementia: A
Vera Stara1, Benjamin Vera2, Daniel Bolliger2
1Models for Ageing Care and Technology, IRCCS INRCA-National Institute of Health and Science on Aging, 60124 Ancona, Italy.
Background:
The integration of technology-based interventions into health and care provision in our aging society is still a challenge especially in the care pathway for people with dementia.
Objective:
The study aims to: (1) identify which socio-demographic characteristics are independently associated with the use of the embodied conversational agent among subjects with dementia, (2) uncover patient cluster profiles based on these characteristics, and (3) discuss technology-based interventions challenges.
Methods:
A virtual agent was used for four weeks by 55 persons with dementia living in their home environment.
Results:
Participants evaluated the agent as easy-to-use and quickly learnable. They felt confident while using the system and expressed the willingness to use it frequently. Moreover, 21/55 of the patients perceived the virtual agent as a friend and assistant who they could feel close to and who would remind them of important things.
Conclusions:
Technology-based interventions require a significant effort, such as personalized features and patient-centered care pathways, to be effective. Therefore, this study enriches the open discussion on how such virtual agents must be evidence-based related and designed by multidisciplinary teams, following patient-centered care as well as user-centered design approaches.
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