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Guidelines for Leading a Safe Medication Error Reporting Culture.

Charlotte Moureaud¹, John B Hertig², Robert J Weber³

¹Purdue University, West Lafayette, IN, USA.

Hospital Pharmacy

|November 1, 2021

Summary

Pharmacy leaders can foster a safe medication error reporting culture by prioritizing psychological safety and implementing effective error review processes. This approach enhances patient safety and quality of care.

Keywords:

education ethics management medication safety

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Area of Science:

Healthcare Management
Patient Safety
Organizational Psychology

Background:

A safe medication error reporting culture encourages reporting across all harm levels.
Leaders must establish norms for psychological safety and best-practice error review.

Purpose of the Study:

To guide pharmacy leaders in establishing a safe medication error reporting culture.
To outline strategies for prioritizing safety, fostering psychological safety, and implementing effective error review.

Main Methods:

Literature review.
Analysis of authors' experiences in pharmacy safety culture development.

Main Results:

Establishing a safety vision is crucial.
Psychological safety is essential for error reporting.
Effective medication error review supports a robust safety culture.

Conclusions:

Humility, dialogue, objective measurement, feedback, and empowerment are key leadership traits.
These leadership practices improve medication safety and patient-centered care.