An Architectural Framework for Healthcare Dashboards Design

Area of Science:

• Information Technology
• Healthcare Management
• Systems Architecture

Background:

• Business dashboards are crucial tools for strategic management in organizations.
• Designing effective healthcare dashboards requires a robust technical architecture aligned with decision-maker needs.

Purpose of the Study:

• To propose a framework for designing healthcare dashboards.
• To define the technical architecture for these dashboards, ensuring alignment with user requirements.

Main Methods:

• A qualitative metasynthesis approach was employed.
• Systematic literature search, data extraction, and coding (open, axial, selective) were used.
• 102 articles were initially identified, with 12 selected for in-depth analysis.

Main Results:

• A multilayered system architecture was developed, comprising presentation, application, data, and technical infrastructure layers.
• The framework includes 15 main principles and 66 subcriteria for enterprise dashboard design and technical architecture.
• Article quality assessment revealed 1 very good, 10 good, and 1 moderate-quality article.

Conclusions:

• The developed framework provides essential guidelines for designing effective healthcare dashboards.
• The technical architecture framework supports strategic decision-making through well-designed organizational dashboards.