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Evolution of Nursing Workload Indicators Since the Implementation of the Electronic Health Record at a Tertiary
María E Martín-Méndez1, Vanesa García-Díaz, Paula Zurrón-Madera
1Author Affiliations: Department of Medicine, School of Medicine and Health Sciences, University of Oviedo (Ms Martín-Méndez and Drs Zurrón-Madera, Fernández-Feito, and Lana); Health Care Service of Asturias, Central University Hospital of Asturias (Drs García-Díaz and Jimeno-Demuth); Healthcare Research Area, Health Research Institute of Asturias (ISPA) (Drs García-Díaz, Zurrón-Madera, Fernández-Feito, Jimeno-Demuth, and Lana); and Health Care Service of Asturias (Spain), Mental Health Center of La Corredoria (Dr Zurrón-Madera), Oviedo, Spain.
Abstract:
Nurses can be overwhelmed by the growing need for documentation derived from the implantation of electronic health records. The objective was to describe the evolution of nursing workload since the implementation of the EHR. We performed a longitudinal study of global workload indicators over a 5-year period at a referral hospital in Spain since introduction of the EHR (2014). Clinical activity records of each nurse were monitored using audit logs of their accesses to EHRs. During the study period, the number of EHR sessions, the number of EHR sessions in which a nursing order was changed, and the time needed to complete each session significantly increased. The number of mouse clicks and keystrokes and the time required to complete each nursing order decreased. Documentation of the following nursing tasks increased: administration of medication, peripheral vascular catheters, urinary catheters, pressure ulcers, nursing assessment forms, and pre-surgical verification. In conclusion, since the implementation of the EHR, an increase in the workload of nursing professionals-estimated through indirect indicators-has been observed due to greater documentation.
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