Examining failure learning in online lending: Complete failure vs. incomplete failure.

Ji-Wen Li1, Qinghui Cui2, Jia-Jia Zhang3

  • 1School of Management, Jilin University, Changchun, P. R. China.

Plos One
|November 9, 2021
PubMed
Summary

Borrowers who experience loan failures in online lending learn differently. Incomplete failures improve future performance, while complete failures do not, though both can interact to enhance learning.

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