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The innovation of touch-tone telephony revolutionized the telecommunications industry by replacing the traditional rotary dial with a dual-tone multi-frequency (DTMF) signaling system. This system uses a matrix-style keypad with buttons arranged in four rows and three columns, creating 12 distinct signals each assigned to a pair of frequencies. Each button press results in a simultaneous generation of two sinusoidal tones – one from a low-frequency group (697 to 941 Hz) and one from a...
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Using Co-design in Mobile Health System Development: A Qualitative Study With Experts in Co-design and Mobile Health

Tyler J Noorbergen1, Marc T P Adam1, Timm Teubner2

  • 1School of Information and Physical Sciences, College of Engineering, Science and Environment, University of Newcastle, Callaghan, Australia.

JMIR Mhealth and Uhealth
|November 10, 2021
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Summary

Co-designing mobile health (mHealth) systems requires a tailored framework and guidelines to address unique challenges. This study provides a contextualized framework and seven guidelines to improve mHealth system development and collaboration.

Keywords:
co-designguidelinesmHealthmobile phonequalitative study

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Area of Science:

  • Health Informatics
  • Human-Computer Interaction
  • Participatory Design

Background:

  • Mobile health (mHealth) systems offer new avenues for healthcare delivery.
  • Designing mHealth systems presents challenges, including limited stakeholder input and integration issues.
  • Co-design is a methodology that actively involves users in the design process.

Purpose of the Study:

  • To contextualize an existing co-design framework for mHealth applications.
  • To develop practical guidelines for overcoming common challenges in co-designing mHealth systems.

Main Methods:

  • An exploratory qualitative study involving 16 semi-structured interviews with co-design and mHealth experts.
  • Adoption of a constructivist ontological position.
  • Thematic analysis of interview data to refine the framework and construct guidelines.

Main Results:

  • A contextualized co-design framework for mHealth, emphasizing dedicated prototyping, implementation, and real-world immersion.
  • Seven specific guidelines for mHealth co-design, covering stakeholder vulnerabilities, behavior change, facilitators, ecosystem immersion, post-design advocacy, health-specific evaluation, and impact research.

Conclusions:

  • The developed framework and guidelines offer a reference for designing mHealth systems.
  • These resources can facilitate interdisciplinary collaboration between IT and health researchers.
  • Addressing unique challenges in mHealth development is crucial for successful system design.