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Updated: Oct 13, 2025

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Published on: November 13, 2019
An Empathy Evaluation System Using Spectrogram Image Features of Audio
Jing Zhang1, Xingyu Wen1, Ayoung Cho1
1Department of Emotion Engineering, University of Sangmyung, Seoul 03016, Korea.
Low-frequency, high-amplitude audio in videos enhances audience empathy, according to this study. Spectrogram image features of audio are key to evoking emotional responses in advertising.
Area of Science:
- * Music and Emotion Analysis
- * Affective Computing
- * Advertising Technology
Background:
- * Online video consumption is prevalent, with music significantly influencing viewer emotions and perceptions.
- * Understanding the link between music's physical properties and empathy is crucial for effective advertising.
- * Previous research has not fully explored specific audio features that elicit empathy.
Purpose of the Study:
- * To analyze music features in advertising videos that induce empathy.
- * To identify specific audio characteristics correlating with emotional resonance.
- * To develop a real-time advertisement empathy monitoring system.
Main Methods:
- * Combined Mel-frequency cepstral coefficients (MFCC) power spectrum analysis with image RGB analysis.
- * Utilized spectral analysis to categorize eigenvectors from low (blue) to high (red) frequencies.
- * Employed a random forest classifier for data classification and model training.
Main Results:
- * Achieved high accuracy with a trained model: 99.173% training accuracy and 86.171% test accuracy.
- * Identified low-frequency, high-amplitude audio as more empathetic than high-frequency, high-amplitude audio.
- * Determined frequency and audio amplitude as critical waveform attributes.
Conclusions:
- * Spectrogram image features of audio offer the most potent method for inducing human empathy.
- * The developed method provides a novel approach to audio extraction for empathy induction.
- * Findings are valuable for advertisers seeking to enhance emotional connection with audiences.
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