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BPM Support for Patient-Centred Clinical Pathways in Chronic Diseases
Marek Szelągowski1, Justyna Berniak-Woźny1, Cezary Lipiński2
1Systems Research Institute, Polish Academy of Sciences, Newelska 6, 01-447 Warsaw, Poland.
Business process management (BPM) optimizes healthcare by integrating telemedicine and hyperautomation for patient-centric chronic disease care. This approach enhances efficiency and reduces clinical risk, particularly for conditions like Chronic Obstructive Pulmonary Disease (COPD).
Area of Science:
- Healthcare Management
- Digital Health
- Chronic Disease Management
Background:
- Rising global burden of chronic diseases strains healthcare resources.
- Healthcare systems face challenges with scarce and expensive human resources.
- Business Process Management (BPM) offers a solution for optimizing healthcare processes.
Purpose of the Study:
- To present and evaluate a redesign of diagnostic and therapeutic processes.
- To enable patient-centric therapy organization using telemedicine and hyperautomation.
- To demonstrate improved healthcare delivery for chronic diseases, using COPD as a case study.
Main Methods:
- Redesign of diagnostic and therapeutic processes.
- Implementation of telemedicine techniques and hyperautomation elements.
- Utilizing clinical pathways (CPs) based on Global Initiative for Chronic Obstructive Lung Disease (GOLD) guidelines.
- Application of patient engagement and artificial intelligence (predictive analytics).
Main Results:
- Demonstrated effectiveness of BPM in optimizing clinical processes through automatic health parameter tracking.
- Successful patient-centric organization of therapy for Chronic Obstructive Pulmonary Disease (COPD).
- Identification and verification of new knowledge within diagnostic and therapeutic workflows.
- Reduced clinical risk through patient engagement and predictive analyses.
Conclusions:
- Redesigned processes using telemedicine and hyperautomation enhance patient-centric care.
- Comprehensive, patient-focused primary care alleviates healthcare system burdens.
- BPM, combined with AI and patient engagement, improves chronic disease management and reduces therapeutic risks.
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