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A qualitative study on a novel peer collaboration care programme during the first COVID-19 outbreak: A SWOT analysis
Carmen Baez-Leon1,2, Domingo Palacios-Ceña3, Cesar Fernandez-de-Las-Peñas4
1Department of Nursing, Hospital Universitario Infanta Leonor, Madrid Health Service, Madrid, Spain.
Nursing teams adapted care during the pandemic using a peer collaboration program. Strengths included optimized care, but weaknesses involved heavy workloads and PPE shortages, with misinformation posing threats.
Area of Science:
- Healthcare Management
- Nursing Practice
- Pandemic Response
Background:
- The COVID-19 pandemic necessitated rapid changes in healthcare delivery.
- Nursing teams faced challenges in organizing care and managing resources.
Purpose of the Study:
- To evaluate the strengths, weaknesses, opportunities, and threats (SWOT) of a new peer collaboration care program.
- To understand nursing team perspectives on pandemic-related care modifications.
Main Methods:
- Qualitative case study utilizing focus groups.
- Involved 23 participants: nurses, assistant nursing care technicians, and charge nurses.
- Employed thematic and SWOT analysis.
Main Results:
- Strengths: Optimized care delivery and protective equipment utilization.
- Weaknesses: Unequal burden on veteran nurses and personal protective equipment scarcity.
- Threats: Misinformation, inadequate facilities, and insufficient training time.
Conclusions:
- The peer collaboration program facilitated new organizational and management strategies for pandemic care.
- Provided empirical evidence for optimizing care, work, and resource management for nurses and managers.
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