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Updated: Oct 12, 2025

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Published on: September 28, 2022
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University students experience the COVID-19 induced shift to remote instruction
1College of Education and Human Development, University of Nevada, Reno, MS0299, Reno, NV 89557-0299 USA.
Summary
The COVID-19 pandemic shifted higher education online, impacting instructional quality. While most areas declined, representation improved, and students preferring online or eligible for disability services experienced less negative impact.
Area of Science:
- Higher Education
- Online Learning
- Instructional Quality
Background:
- The COVID-19 pandemic necessitated a rapid transition to online instruction in U.S. higher education.
- Concerns exist regarding equitable access and quality of online versus face-to-face courses.
Purpose of the Study:
- To compare student experiences with instructional quality before and after the shift to online learning.
- To evaluate instructional quality through the lens of Universal Design for Learning principles.
Main Methods:
- A survey study utilizing a retrospective pretest design.
- Sample: 1731 students from diverse academic disciplines and class standings at an R1 university.
- Assessed quality of instruction based on the three principles of Universal Design for Learning.
Main Results:
- Students reported poorer instructional quality in most areas post-transition, with engagement declining significantly.
- Representation showed a small improvement.
- Students who preferred online learning or were eligible for disability services reported less decline in quality.
- Doctoral students experienced significantly poorer access compared to undergraduates.
Conclusions:
- The transition to online learning during the pandemic negatively affected instructional quality for many students, particularly in engagement.
- Certain student groups, like those preferring online or with disabilities, adapted better.
- Disparities in access were noted, especially for doctoral students, highlighting areas for improvement in online education design and delivery.
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