City resilience and recovery from COVID-19: The case of Macao

Due to COVID-19, Macao established a prolonged tourism lockdown for over half a year. With no COVID-19 cases for 3 months, the lockdown and resilient measures provided the ability to recover, becoming the first city globally to reopen travel borders to all of China. Using the case of Macao during a real-time pandemic crisis we develop a conceptual framework on economic resilience and tourism recovery. We propose for the first-time, destination vulnerabilities as a consequence of recovery and resilient actions. Contrary to government direction that Macao diversify beyond gaming revenues after COVID-19, our study affirms this is unlikely, as casino companies focus on recuperating revenue losses. Our theoretical assertions have wider implications as tourism cities globally look at COVID-19 exit strategies. The short-term resilient endeavors taken now by cities may have longer-term consequences on their 'reset' milieu. With the challenges of vaccination rollout, a COVID-19 exit will be prolonged further with continued economic and tourism recovery challenges for cities, giving greater significant the study's theoretical assertions.