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Health Information Technology and Healthcare Information System01:30

Health Information Technology and Healthcare Information System

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Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
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What if health care worked like everything else?

Shira Fischer1

  • 1RAND Corporation, 20 Park Plaza, Suite 920, Boston, MA, 02116, USA. sfischer@rand.org.

Israel Journal of Health Policy Research
|November 26, 2021
PubMed
Summary

Doctors often use advanced communication tech personally but not professionally. Research on WhatsApp in Israel highlights barriers and enablers for adopting these tools in medical communication, stressing adaptation and cultural acceptance.

Area of Science:

  • Medical Informatics
  • Health Communication Technology

Background:

  • Physicians commonly utilize advanced communication technologies in personal contexts.
  • Professional medical communication tools remain comparatively limited.
  • Emerging research investigates the adoption of platforms like WhatsApp in healthcare settings.

Discussion:

  • Barriers to adopting modern communication tools in medicine include technological, legal, and cultural factors.
  • Existing communication platforms require adaptation for professional medical collaboration.
  • Cultural acceptability is crucial for the widespread implementation of new medical communication technologies.

Key Insights:

  • Personal communication technology use by doctors contrasts with limited professional tools.
  • WhatsApp's use in Israel offers insights into overcoming adoption barriers.

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  • Adaptation and cultural fit are essential for integrating common tools into medical communication.

    • Outlook:

    • Future medical communication may leverage adapted, culturally accepted platforms.
    • Addressing technological, legal, and cultural hurdles is key to innovation.
    • Optimizing digital tools can enhance professional medical collaboration and information exchange.