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Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
Honesty and Transparency, Indispensable to the Clinical Mission-Part III: How Leaders Can Prevent Burnout, Foster
Michael J Brenner1, Gerald B Hickson2, Richard C Boothman3
1Associate Professor, Department of Otolaryngology - Head & Neck Surgery, University of Michigan Medical School, 1500 East Medical Center Drive, 1903 Taubman Center, SPC 5312, Ann Arbor, MI 48104, USA; GTC Quality Improvement Collaborative, Durham, NC, USA.
Abstract:
The hidden epidemic of burnout exacts a staggering toll on professionals and patients, reflected in increased risk of medical errors, complications, and staff turnover. For surgeons, nurses, and other team members working at the sharp end of care, adverse events can amplify work exhaustion, interpersonal disengagement, and risk of moral adversity. Visionary leaders are not content to mitigate burnout and moral injury; they elevate the human experience throughout health care by modeling wellness, fostering moral courage, promoting safety of professionals, and restoring joy in work. Part 3, Health Professional Wellness and Resilience, introduces the final pillar for advancing the clinical mission.
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