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Defining nursing workload predictors: A pilot study.

Dhurata Ivziku1, Federica Maria Pia Ferramosca2, Lucia Filomeno2,3

  • 1Department of Nursing Innovation and Development, Campus Bio-Medico of Rome University Hospital, Rome, Italy.

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|November 26, 2021
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Patient acuity, staffing, and workflow complexity significantly predict nursing workload. The nurse-to-patient ratio did not emerge as a predictor in this study on healthcare organizations.

Keywords:
hospitalnursingstaffingworkflowworkload

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Area of Science:

  • Nursing
  • Healthcare Management
  • Organizational Behavior

Background:

  • Nursing workload is a critical factor impacting healthcare organizations, directly influencing nurse well-being and the quality of patient care.
  • Despite its importance, the specific predictors of nursing workload remain under-researched, highlighting a gap in current healthcare management literature.

Purpose of the Study:

  • To identify key predictors of perceived nursing workload.
  • To explore the influence of patient-related factors, nurse-related factors, and workflow dynamics on workload.
  • To provide evidence-based insights for optimizing nursing practice and resource allocation.

Main Methods:

  • A cross-sectional prospective study design was employed, utilizing complex adaptive systems theory.
  • An online survey collected data from 205 nurses across five medical-surgical wards over three weeks, assessing perceived workload at the end of each shift.
  • Multivariate regression models were used to analyze the collected data and identify significant predictors.

Main Results:

  • Patient acuity, staffing resources, patient transfers, documentation requirements, patient isolation, unscheduled activities, and patient specialties were identified as significant predictors of perceived nursing workload.
  • Conversely, the nurse-to-patient ratio was found not to be a significant predictor of perceived workload in this study.
  • These findings underscore the multifaceted nature of nursing workload beyond simple staffing ratios.

Conclusions:

  • The study successfully identified crucial predictors of perceived nursing workload, including patient care complexity, staffing adequacy, and specific workflow elements.
  • These insights are vital for hospital management and policymakers aiming to optimize staff resources, streamline workflow processes, and enhance the work environment.
  • Further research is recommended to explore additional determinants of nursing workload to comprehensively inform healthcare practices.