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Communication, Veterinary-Client-Patient Relationship, and Teledentistry

Brenda L Mulherin1, Kristin M Bannon2

  • 1American Veterinary Dental College, Department of Veterinary Clinical Sciences, College of Veterinary Medicine, Iowa State University Lloyd Veterinary Medical Center, 1809 South Riverside Drive, Ames, IA 50011-3619, USA.

The Veterinary Clinics of North America. Small Animal Practice
|November 28, 2021
PubMed

Keywords:
CommunicationReferral expectationsRelationship-centeredTeledentistryTelemedicineVeterinary–client–patient relationship (VCPR)

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Communication

Sharing information, concepts, and emotions to foster mutual understanding is communication. The sender, recipient, and transaction must be considered in this manner. The sender is the person who shares the message, the recipient is the person who receives and understands the message, and the transaction is the method used to deliver the message and the variables that affect the communication's context and surroundings. The nurse-client connection is built on therapeutic communication.
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The barriers to effective communication also include cultural barriers, semantic barriers, gender barriers, and time constraints.
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Semantic barriers:
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