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Updated: Oct 11, 2025

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Published on: April 7, 2020
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Is job performance conditioned by work-from-home demands and resources?
Jana Prodanova1,2, Ljupco Kocarev1,3,4
1Macedonian Academy of Sciences and Arts, Macedonia.
Summary
Employees
Area of Science:
- Business and Management
- Psychology
Background:
- Remote work research is limited post-pandemic.
- Understanding employee technology interaction is crucial for functional work-from-home.
Purpose of the Study:
- To identify factors influencing job performance in remote work settings.
- To examine the impact of ICT anxiety and smartphone addiction on work progress.
Main Methods:
- Utilized Partial Least Squares - Structural Equation Modelling (PLS-SEM).
- Analyzed data from 363 employees working remotely due to COVID-19.
- Applied the Job Demands-Resources theory framework.
Main Results:
- Information and Communication Technologies (ICT) anxiety negatively impacts work progress.
- Smartphone addiction leads to distractions, reducing work efficiency.
- Both factors inhibit the efficient achievement of work goals.
Conclusions:
- Employee reluctance with ICT and smartphone dependency are significant barriers to remote work performance.
- Organizations should provide support and tools for seamless remote work transitions.
- Strategies are needed to mitigate technology-related distractions for improved productivity.
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