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Improving healthcare access for people with disabilities requires innovative organizational solutions. A new project utilizes a Hub & Spoke model to create specialized networks, enhancing care delivery and reducing service fragmentation.

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Area of Science:

  • Health Services Research
  • Disability Studies
  • Healthcare Management

Background:

  • Access to healthcare services presents significant challenges for individuals with disabilities.
  • Hospitalization and emergency room access are complex experiences for this population.
  • Existing solutions often focus on clinical aspects, neglecting crucial organizational and managerial innovations.

Purpose of the Study:

  • To address critical unresolved issues in healthcare access for people with disabilities.
  • To adapt healthcare services to meet the specific needs of individuals with complex disabilities.
  • To improve and extend access to care through innovative service delivery models.

Main Methods:

  • Implementation of a project by the Seraphic Institute focused on organizational and managerial innovations.
  • Activation of a regional reference pole and a network of specialized multicenter and multidisciplinary assistance.
  • Adoption of a Hub & Spoke model to structure specialized healthcare delivery.

Main Results:

  • The project aims to reduce inconvenience and costs associated with fragmented healthcare services.
  • Enhanced adaptation of healthcare offers to the needs of people with disabilities.
  • Improved and extended access to specialized care for individuals with complex disabilities.

Conclusions:

  • Organizational and managerial innovations are essential for improving healthcare accessibility for people with disabilities.
  • The Hub & Spoke model offers a structured approach to providing specialized, multidisciplinary care.
  • Proximity services and regional networks can effectively mitigate challenges in healthcare access for this population.