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Orthopaedic nurses' experiences with real-time documentation in a high-tech ward: A qualitative study.
Jeanett H Jepsen1, Merete Hellerup1, Kirsten Specht2
1Department of Orthopaedic Surgery, Hospital Sønderjylland, University Hospital of Southern Denmark, Aabenraa, Denmark.
Nurses experienced real-time documentation positively, improving patient relationships and involvement. However, workflow changes impacted reflection time, highlighting the need for supportive training and dedicated reflection opportunities for nurses.
Area of Science:
- Nursing
- Healthcare Informatics
- Qualitative Research
Background:
- Real-time documentation is a new nursing workflow process.
- Nurses' experiences with this documentation method are not well understood.
Purpose of the Study:
- To explore nurses' experiences with real-time documentation.
- Focus on an orthopaedic ward setting.
Main Methods:
- Qualitative study employing a phenomenological-hermeneutic approach.
- Data from three semi-structured focus groups with 18 nurses.
- Analysis based on Ricoeur's narrative theory.
Main Results:
- Initial nurse skepticism and discomfort were observed.
- Successful implementation required support from head nurses and colleagues.
- Increased patient time improved relationships but reduced reflection time.
- Enhanced patient involvement presented some challenges.
- Documentation became more integrated into orthopaedic nursing.
Conclusions:
- Real-time documentation enhanced orthopaedic nursing and patient engagement.
- Improved nurse-patient relationships were noted, alongside reduced nurse-nurse interaction and reflection.
- Workflow modifications necessitate training and reflection time for nurses.
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