[The present and future of precarious work for app-based workers]

Area of Science:

• Sociology
• Labor Studies
• Public Health

Background:

• Millions seek survival through deregulated, informal work.
• App-based companies exploit this by promoting a false sense of entrepreneurship.
• Understanding the biosocial profile and control mechanisms is crucial.

Purpose of the Study:

• Describe the biosocial profile of app-based workers.
• Analyze their work processes and company control methods.
• Identify key aspects and emerging issues in app-based work.

Main Methods:

• Scoping review of scientific literature from 2014-2020.
• Content analysis of research on app-based work profile and risks.
• Thematic analysis of identified literature.

Main Results:

• App-based work in Brazil is growing, characterized by worker subordination and exhaustion.
• Workers face precarious conditions, especially during the COVID-19 pandemic.
• Spontaneous worker organization highlights exploitation and lack of formal rights.

Conclusions:

• App-based work dynamics involve significant exploitation and precariousness.
• Workers' rights, dignity, and quality of life must be upheld regardless of employment status.
• Dignified and decent work principles should guide app company practices.