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Patterns of communication during full-scale emergency/disaster drills.
Simon A Andrew1, Vaswati Chatterjee2, Kamesh Namuduri3
1Professor, Department of Public Administration, University of North Texas, Denton, Texas.
Journal of Emergency Management (Weston, Mass.)
|December 8, 2021
Summary
Disaster drills enhance emergency preparedness by revealing communication networks. City fire departments and universities acted as key communication bridges, utilizing backup systems like ham radio during a Texas drill.
Area of Science:
- Emergency Management
- Public Administration
- Sociology
Background:
- Full-scale disaster drills are crucial for testing emergency systems and refining organizational processes.
- Collaborative networks and communication structures are vital for effective disaster response.
- Understanding interorganizational dynamics during drills informs preparedness strategies.
Purpose of the Study:
- To examine organizational collaboration during emergency/disaster drills.
- To analyze communication patterns and interorganizational networks in a municipal emergency exercise.
- To identify critical information flow, communication backups, and key organizational roles.
Main Methods:
- Social network analysis was employed to map communication patterns.
- Field observations were conducted during a municipal government emergency drill.
- 14 face-to-face interviews were administered to public officials and first responders post-drill.
Main Results:
- City fire departments and a university served as central 'bridges' facilitating interorganizational communication.
- Essential information types included strategic, procedural, and technical data.
- Backup communication systems such as ham radio, cellphones, internet, and satellite were utilized.
Conclusions:
- Disaster drills highlight the importance of central coordinating organizations in maintaining communication flow.
- Effective disaster response relies on the strategic exchange of diverse information types.
- Redundant communication systems are essential for ensuring connectivity during emergencies.
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