Related Experiment Video
Updated: Oct 10, 2025

Development and Implementation of a Multi-Disciplinary Technology Enhanced Care Pathway for Youth and Adults with Concussion
Published on: January 20, 2019
A "Shock Test" to Primary Care Integration: COVID-19 Lessons from Alberta
Myles Leslie1, Raad Fadaak2, Nicole Pinto2
1Director of Research, School of Public Policy, University of Calgary; Associate Professor, Department of Community Health Sciences, Cumming School of Medicine, University of Calgary, Calgary, AB.
The COVID-19 pandemic tested primary care (PC) integration in Alberta. Key shifts involved virtual care billing and PPE distribution, offering lessons for future health system resilience.
Area of Science:
- Health Services Research
- Public Health Policy
- Primary Care Management
Background:
- The COVID-19 pandemic served as a critical stress test for primary care (PC) systems.
- Existing policies for integrating PC into provincial health systems faced unprecedented challenges.
- Alberta's pre-pandemic PC integration model required examination under pandemic conditions.
Purpose of the Study:
- To examine shifts in Alberta's primary care integration model during the initial nine months of the COVID-19 pandemic.
- To analyze changes in PC finance, health authority activity, and community activity.
- To identify policy planning lessons for enhancing PC integration.
Main Methods:
- Documentary analysis of relevant policies and reports.
- Qualitative interviews with primary care and health system stakeholders.
- Focus on changes in virtual care billing codes and personal protective equipment (PPE) distribution.
Main Results:
- Significant shifts occurred in primary care finance and operations, evidenced by new virtual care billing codes.
- Changes in personal protective equipment (PPE) distribution channels highlighted supply chain vulnerabilities.
- Health authority and community activities adapted to meet pandemic demands.
Conclusions:
- Facilitating rapid updates to virtual care billing codes is crucial for primary care adaptability.
- Analyzing the impact of care delivery models is essential for system resilience.
- Backstopping PPE markets and supply chains for primary care is vital for future preparedness.
Related Concept Videos
Secondary Healthcare System
Primary Healthcare Services
In 1978, international leaders convened in Alma-Ata, Kazakhstan, for what would be a pivotal event in global health. The Alma-Ata Declaration was the first to call...
Integrated Healthcare System
Peripheral Artery Disease III: Interprofessional Care
Tertiary Healthcare System
Coronary Artery Disease V: Interprofessional Care

