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Updated: Oct 10, 2025

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Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
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A "Surprise" Health Policy Legislative Victory
The Hastings Center Report
|December 14, 2021
Abstract:
It was a happy surprise when, overcoming partisan divisions and interest-group lobbying, Congress enacted the No Surprises Act, which bans unfair out-of-network "balance billing." Although this is only a modest legislative victory, key efforts by the health policy community made a real difference in a time of legislative gridlock.
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