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Published on: May 10, 2022
Centering Lived Experience in Developing Digital Interventions for Suicide and Self-injurious Behaviors:
Kaylee Payne Kruzan1, Jonah Meyerhoff1, Candice Biernesser2
1Center for Behavioral Intervention Technologies, Feinberg School of Medicine, Northwestern University, Chicago, IL, United States.
User-centered design (UCD) can improve interventions for self-injurious thoughts and behaviors (SITB). By involving individuals with lived SITB experience, digital interventions can be made more accessible and engaging for those in and out of treatment.
Area of Science:
- Mental Health Research
- Human-Computer Interaction
- Public Health Interventions
Background:
- Self-injurious thoughts and behaviors (SITB) represent a significant public health crisis.
- Current SITB interventions face challenges in scalability, accessibility, and treatment efficacy.
- There is a critical need for improved interventions for both engaged and unengaged individuals at risk of SITB.
Purpose of the Study:
- To present user-centered design (UCD) as a methodological approach to address challenges in SITB intervention development.
- To center the lived experience of individuals with SITB in the creation of effective and accessible services.
- To explore the application of UCD in the context of digital interventions for SITB.
Main Methods:
- Describing the UCD approach and its application in including lived experience throughout intervention development and evaluation.
- Providing a case example of UCD's early development phases for designing engaging, user-needs-driven interventions.
- Highlighting novel applications of UCD for emerging directions in SITB research.
Main Results:
- Digital interventions show promise for extending the reach of evidence-based SITB treatments beyond traditional healthcare settings.
- Involving individuals with lived experience in the design and research process can enhance treatment targets and engagement.
- A two-pronged approach combining digital delivery and user-centered development addresses key intervention challenges.
Conclusions:
- User-centered design (UCD) provides a systematic process for incorporating the needs, preferences, and barriers of individuals with SITB.
- UCD is crucial for developing and evaluating digital interventions that are tailored to end-users.
- Centering lived experience through UCD can lead to more effective and engaging SITB interventions.
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