Expanding Virtual Health Capabilities Into Trainee Health
Elizabeth A Poindexter1, Amanda Rodriguez1, Timothy Switaj1
1Department of Family and Community Medicine, Brooke Army Medical Center, Joint Base San Antonio Fort Sam Houston, TX 78234, USA.
Military Medicine
|December 28, 2021
Summary
Virtual health and secure messaging reduced COVID-19 exposure and improved access to care for military trainees. These telehealth services also minimized lost instruction time, offering valuable lessons for similar clinics.
Area of Science:
- Medical Informatics
- Public Health
- Military Medicine
Background:
- The COVID-19 pandemic accelerated the adoption of virtual health and secure messaging in healthcare.
- Military trainee clinics faced unique challenges in maintaining healthcare access and safety during the pandemic.
Purpose of the Study:
- To evaluate the implementation and impact of virtual health and secure messaging at a military trainee clinic.
- To identify challenges, successes, and future implications of these telehealth services for military healthcare.
Main Methods:
- The study focuses on the McWethy Troop Medical Clinic (TMC) at Joint Base San Antonio.
- Qualitative analysis of the implementation and utilization of virtual health and secure messaging services.
Main Results:
- Virtual health and secure messaging decreased COVID-19 exposure risk for trainees and staff.
- These services improved access to care and reduced loss of instruction time for trainees.
- Key lessons were identified for other military trainee clinics regarding telehealth adoption.
Conclusions:
- Virtual health and secure messaging are effective tools for military trainee healthcare.
- Successful implementation requires addressing specific challenges and planning for future integration.
- These telehealth modalities offer a scalable model for enhancing military healthcare delivery.
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