Technology-Mediated Enrichment in Aged Care: Survey and Interview Study.

Area of Science:

• Gerontology
• Human-Computer Interaction
• Digital Health

Background:

• Digital technologies (VR, robots, companion pets) show potential for social and emotional enrichment in aged care.
• Limited understanding exists regarding current technology use, benefits, and deployment challenges in aged care settings.

Purpose of the Study:

• Investigate digital technology use for social and emotional enrichment in Australian aged care.
• Identify benefits and challenges of technology deployment for enrichment in aged care.

Main Methods:

• Web-based survey (N=20) of Australian aged care sector professionals on technology deployment and value.
• Semistructured interviews (N=12) with aged care workers and developers on experiences with older adults.
• Analysis of survey data using descriptive statistics and thematic analysis of open-ended responses.
• Analysis of interview data using reflexive thematic analysis.

Main Results:

• Commercial technologies (VR, tablets, phones) are used for social activities and entertainment.
• Videoconferencing is valued, while emerging tech like VR and social robots have mixed reception.
• Four enrichment experiences identified: enhanced social engagement, virtual travel, personal interest reconnection, and entertainment.
• Five barriers identified: resource limits, device selection, client issues, staff/organizational support, and family resistance.

Conclusions:

• Technologies can create meaningful enrichment for aged care clients.
• A person-centered care approach is crucial for effective technology-mediated enrichment.
• Careful selection and co-deployment with clients are necessary; organizational changes may be needed to support caregivers.