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Updated: Oct 8, 2025

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Usability Evaluation of Augmented Reality: A Neuro-Information-Systems Study
Published on: November 30, 2022
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A comparison of natural user interface and graphical user interface for narrative in HMD-based augmented reality
Yunshui Jin1, Minhua Ma2, Yongning Zhu1
1Tongji University, Shanghai, People's Republic of China.
Summary
This study explored how different interfaces in augmented reality (AR) storytelling affect user experience. Natural User Interfaces (NUI) enhanced presence for non-gamers, while Graphical User Interfaces (GUI) improved it for gamers.
Area of Science:
- Human-Computer Interaction
- Immersive Storytelling
- Augmented Reality
Background:
- Storytelling mediums have evolved to include Virtual Reality (VR) and Augmented Reality (AR).
- Head-Mounted Display (HMD) AR technology, like Microsoft HoloLens, offers new narrative possibilities.
- User experience with narration in HMD-based AR remains under-explored.
Purpose of the Study:
- To investigate interactive narrative within HMD-based AR.
- To compare the influence of Natural User Interface (NUI) and Graphical User Interface (GUI) on user presence, narrative engagement, and reflection.
- To develop design guidelines for AR narrative applications.
Main Methods:
- Developed an AR narrative application, "The AR Journey," using Microsoft HoloLens.
- Employed a between-subject experimental design comparing NUI and GUI interaction methods.
- Conducted qualitative interviews to gather user feedback on the narrative experience.
Main Results:
- NUI showed significant advantages in creating user presence for individuals without 3D Role Playing Game (RPG) experience.
- GUI was superior in enhancing presence and narrative engagement for users with 3D RPG experience.
- Qualitative data indicated an acceptable overall narrative experience, but hardware limitations and virtuality-reality mismatches impacted user experience.
Conclusions:
- Interface design significantly influences user presence and engagement in HMD-based AR narratives.
- Tailoring interface design to user experience (e.g., gaming background) is crucial for optimizing AR storytelling.
- Addressing hardware limitations and sensory mismatches is essential for improving future HMD-based AR narrative applications.

