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User perspectives on critical factors for collaborative playlists.

So Yeon Park1,2, Blair Kaneshiro2

  • 1Center for Design Research, Stanford University, Stanford, CA, United States of America.

Plos One
|January 5, 2022
PubMed
Summary

Collaborative playlists (CPs) allow shared music curation on streaming platforms. User feedback reveals desires for communication features and improved editing, informing future CP design.

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Area of Science:

  • Human-Computer Interaction
  • Digital Music Consumption
  • Social Computing

Background:

  • Collaborative playlists (CPs) digitally connect users through shared music curation on streaming platforms.
  • Despite their social significance, user needs and desires for CP design remain underexplored.

Purpose of the Study:

  • To investigate user needs and desires regarding collaborative playlists.
  • To identify critical factors for enhancing CP design and functionality.

Main Methods:

  • A survey was conducted with collaborative playlist users.
  • Open-ended text responses were collected and analyzed using thematic analysis.
  • A Codebook of Critical CP Factors was derived from the user data.

Main Results:

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  • Key useful aspects of CPs include multi-user playlist editing.
  • Desired but absent features include in-platform communication for collaborators.
  • Eight critical factor categories were identified through thematic analysis.

Conclusions:

  • Findings provide design implications for improving collaborative playlist functionalities.
  • Understanding user needs can enhance music streaming platform engagement.
  • Potential benefits and challenges of CP adoption in music services are highlighted.