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Radiographers often consult colleagues when referrals lack information or appear unjustified. Improving communication, training, and time allocation can enhance referral assessment and patient care.

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Area of Science:

  • Radiography and Medical Imaging
  • Healthcare Professional Practice
  • Patient Care Quality

Background:

  • Referral assessment is crucial for appropriate medical imaging.
  • Radiographers play a key role in ensuring imaging appropriateness.
  • Understanding radiographers' challenges in referral assessment is vital.

Purpose of the Study:

  • To investigate radiographers' actions when managing inappropriate referrals.
  • To identify hindrances faced by radiographers in assessing radiology referrals.
  • To explore strategies for improving referral assessment processes.

Main Methods:

  • An online survey was distributed to radiographers globally via ISRRT networks.
  • The survey used 5-point Likert scale questions to assess actions and hindrances.
  • Data were analyzed using SPSS, with chi-square tests for subgroup comparisons.

Main Results:

  • Radiographers frequently supplement missing referral information by contacting patients/relatives or checking records.
  • When facing unjustified referrals, radiographers commonly consult radiologists, referring clinicians, or other radiographers.
  • Key hindrances include inadequate referral information, poor communication, and insufficient training/time.

Conclusions:

  • Radiographers actively seek clarification and consult peers for inappropriate referrals.
  • Enhancing communication channels, training, and time management can improve radiographers' referral assessment skills.
  • Optimizing referral assessment contributes to appropriate imaging and high-quality patient care.