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A Novel Method for Digital Pain Assessment Using Abstract Animations: Human-Centered Design Approach
Nema Rao1, Sophy Perdomo2, Charles Jonassaint2
1Microsoft Inc, SharePoint Spaces, Seattle, WA, United States.
JMIR Human Factors
|January 7, 2022
Summary
Painimation, a novel electronic tool, was developed using a human-centered design to improve chronic pain assessment and communication for patients and providers. This innovative app aims to enhance medical care, especially for underserved populations with difficult-to-treat pain.
Area of Science:
- Human-Computer Interaction
- Digital Health
- Pain Management
Background:
- Chronic pain patients face challenges with current clinical tools for monitoring and decision-making.
- Existing pain assessment tools have limitations in accurately capturing and expressing pain.
- Painimation is a novel electronic tool designed to address these communication and assessment gaps.
Purpose of the Study:
- To describe the human-centered design and development process of Painimation.
- To create an effective electronic tool for pain communication and assessment.
- To improve patient-reported outcomes in pain management.
Main Methods:
- Iterative, cyclical development with stakeholder engagement (patients, providers, design students).
- Human-centered design phases: inspiration (empathy, barrier identification), ideation (concept generation, evaluation), and implementation (prototype development, agile feedback).
- Testing of a minimally viable product and a finalized, testable app version.
Main Results:
- Identified 5 criteria for effective pain assessment tools through user-centered design.
- Generated 8 visual pain animations (painimations) found acceptable and usable for pain communication.
- Demonstrated potential for improved pain communication for general pain and sickle cell disease (SCD) patients.
Conclusions:
- A multiphase, human-centered design approach successfully developed Painimation.
- The tool has potential to improve medical care quality, particularly for underserved populations with chronic pain, like adults with SCD.
- Insights can inform the development of more patient-centered, engaging, and effective patient-reported outcome tools.

