Jove
Visualize
Contact Us
JoVE
x logofacebook logolinkedin logoyoutube logo
ABOUT JoVE
OverviewLeadershipBlogJoVE Help Center
AUTHORS
Publishing ProcessEditorial BoardScope & PoliciesPeer ReviewFAQSubmit
LIBRARIANS
TestimonialsSubscriptionsAccessResourcesLibrary Advisory BoardFAQ
RESEARCH
JoVE JournalMethods CollectionsJoVE Encyclopedia of ExperimentsArchive
EDUCATION
JoVE CoreJoVE BusinessJoVE Science EducationJoVE Lab ManualFaculty Resource CenterFaculty Site
Terms & Conditions of Use
Privacy Policy
Policies

Related Concept Videos

Techniques of therapeutic communication I: Active Listening, Sharing Observations, Validation, and Using Touch01:15

Techniques of therapeutic communication I: Active Listening, Sharing Observations, Validation, and Using Touch

5.8K
The history of therapeutic communication can be traced back to Florence Nightingale, who emphasized the importance of developing trusting relationships with patients. She taught that the presence of nurses with patients results in therapeutic healing.
Therapeutic communication is not the same as social interaction. Social interaction has no goal or purpose and consists of casual information sharing, whereas therapeutic communication has a plan or purpose for the conversation. Therapeutic...
5.8K
Empathy02:34

Empathy

9.7K
Some researchers suggest that altruism operates on empathy. Empathy is the capacity to understand another person’s perspective, to feel what he or she feels. An empathetic person makes an emotional connection with others and feels compelled to help (Batson, 1991). Empathy can be expressed in several ways, including cognitive, affective, and motor. 
9.7K
Therapeutic Communication01:30

Therapeutic Communication

5.8K
Communication is a lifelong learning process. Through therapeutic communication, nurses can collect relevant assessment data, provide education and counseling, and interact during nursing interventions. Sending and receiving messages occur through verbal and nonverbal communication techniques and can happen separately or simultaneously.
Verbal communication depends on language or a prescribed way of using words so that people can share information effectively. The critical aspects of verbal...
5.8K
Techniques of Therapeutic Communication II: Focusing, Paraphrasing, and Summarizing01:23

Techniques of Therapeutic Communication II: Focusing, Paraphrasing, and Summarizing

9.4K
Focusing involves centering a conversation on a message's critical elements or concepts. Focusing is valuable if the talk is vague or patients begin to repeat themselves. Sometimes, when patients are asked about their symptoms, they may go off-topic and try to tell their entire life story. Respectfully, the nurse should bring the conversation back into focus.
This therapeutic technique can also be used when a patient brings up pertinent information during a health-related conversation. The...
9.4K
Cognitive Development During Adolescence01:18

Cognitive Development During Adolescence

161
During adolescence, individuals experience significant cognitive development that enhances their understanding of others' emotions and thoughts, known as cognitive empathy. This period is marked by an increased ability to adapt to others' perspectives and a more nuanced understanding of others' mental states, a skill that is foundational for social problem-solving and conflict avoidance. The development of cognitive empathy relies heavily on the theory of mind — the...
161
Barriers to Effective Communication II01:21

Barriers to Effective Communication II

3.9K
The barriers to effective communication also include cultural barriers, semantic barriers, gender barriers, and time constraints.
Cultural barriers:
Differences in values, beliefs, religion, knowledge, and tradition can significantly impact communication. Awareness of nonverbal cues is critical, especially when conversing with a patient from a different culture. What appears appropriate in one culture may be inappropriate in another.
Semantic barriers:
As a result of their tendency to use...
3.9K

You might also read

Related Articles

Articles linked to this work by shared authors, journal, and citation graph.

Sort by
Same author

Dimensions of clinical leadership among pre-registration nursing students: A cross-sectional study between two countries.

Nurse education in practice·2024
Same author

Rehearsing empathy: exploring the role of poetry in supporting learning.

Arts & health·2023
Same author

The need to consider 'temporality' in person-centred care of people with motor neurone disease.

Journal of evaluation in clinical practice·2023
Same author

Supporting physiotherapy learners in practice settings: a mixed methods evaluation of experiences of physiotherapy educators.

Physiotherapy theory and practice·2023
Same author

Co-creation to Develop Interventions to Facilitate Deep Reflection for Dental Students.

Perspectives on medical education·2023
Same author

A model of empathic reflection based on the philosophy of Edith Stein: A discussion paper.

Nurse education in practice·2022

Related Experiment Video

Updated: Oct 7, 2025

An Experimental Paradigm for Measuring the Effects of Ageing on Sentence Processing
04:30

An Experimental Paradigm for Measuring the Effects of Ageing on Sentence Processing

Published on: October 25, 2019

5.8K

Demonstrating empathy when communicating with older people.

Kirsten Jack1

  • 1Manchester Metropolitan University, Manchester, England.

Nursing Older People
|January 12, 2022
PubMed
Summary

Empathy in communication enhances older adults' well-being and healthcare outcomes. Demonstrating empathy involves understanding and validating their feelings, crucial for person-centred care.

Keywords:
active listeningcommunicationcompassionate careinterpersonal skillsnon-verbal communicationnurse-patient relationsolder peoplepatientsperson-centred careprofessionalprofessional issues

More Related Videos

Oral Health Assessment by Lay Personnel for Older Adults
08:47

Oral Health Assessment by Lay Personnel for Older Adults

Published on: February 2, 2020

13.0K
Highlighting and Reducing the Impact of Negative Aging Stereotypes During Older Adults' Cognitive Testing
06:58

Highlighting and Reducing the Impact of Negative Aging Stereotypes During Older Adults' Cognitive Testing

Published on: January 24, 2020

7.5K

Related Experiment Videos

Last Updated: Oct 7, 2025

An Experimental Paradigm for Measuring the Effects of Ageing on Sentence Processing
04:30

An Experimental Paradigm for Measuring the Effects of Ageing on Sentence Processing

Published on: October 25, 2019

5.8K
Oral Health Assessment by Lay Personnel for Older Adults
08:47

Oral Health Assessment by Lay Personnel for Older Adults

Published on: February 2, 2020

13.0K
Highlighting and Reducing the Impact of Negative Aging Stereotypes During Older Adults' Cognitive Testing
06:58

Highlighting and Reducing the Impact of Negative Aging Stereotypes During Older Adults' Cognitive Testing

Published on: January 24, 2020

7.5K

Area of Science:

  • Gerontology
  • Nursing Science
  • Communication Studies

Background:

  • Empathy is fundamental to person-centred care for older adults.
  • Effective empathic communication yields positive health outcomes, including improved well-being and treatment adherence.

Purpose of the Study:

  • To highlight the importance of empathy in communicating with older individuals.
  • To outline methods for achieving empathic communication in nursing.

Main Methods:

  • Exploration of the concept of empathy in nursing.
  • Identification of barriers to empathic communication.
  • Review of verbal and non-verbal communication skills.

Main Results:

  • Empathy fosters a sense of being heard and valued among older patients.
  • Specific communication techniques can enhance empathic interactions.
  • Self-awareness and self-care are vital for nurses to sustain empathic practice.

Conclusions:

  • Empathic communication is essential for quality care of older adults.
  • Nurses require specific skills and self-awareness to practice empathy effectively.
  • Continued development of self-care is necessary for maintaining empathic capacity.