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Related Experiment Video

Updated: Oct 5, 2025

Bridging the Technology Divide in the COVID-19 Era: Using Virtual Outreach to Expose Middle and High School Students to Imaging Technology
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Conducting a Professional Telemedicine Visit Using High-Quality Webside Manner.

Tania Elliott1, Elizabeth C Matsui2,3,4,5, Alison Cahill5,6

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Summary

Establishing professional "webside manner" is crucial for telemedicine. This review outlines best practices for virtual patient interactions, ensuring quality care in allergy, asthma, and immunology.

Keywords:
ProfessionalismTelehealthTelemedicineVideo visitVirtual careWebside manner

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Area of Science:

  • Medical Education
  • Telemedicine
  • Patient Communication

Background:

  • Telemedicine adoption is increasing among healthcare providers and patients.
  • Ensuring equivalent standards of care between in-person and virtual visits is essential.
  • Professional standards for virtual care, or "webside manner," are less defined than traditional "bedside manner."

Purpose of the Study:

  • To provide an overview of best practices for professionalism and patient interaction in virtual care.
  • To examine specific applications of these best practices to allergy, asthma, and immunology visits.

Main Methods:

  • Review of existing best practices for telemedicine professionalism.
  • Analysis of core communication competencies and their translation to video interactions.
  • Examination of specific applications within allergy, asthma, and immunology subspecialties.

Main Results:

  • Best practices include pre-visit guidance and maintaining a professional virtual environment.
  • Core communication and interpersonal competencies can be effectively translated to video visits.
  • These practices are directly applicable to enhancing virtual care in allergy, asthma, and immunology.

Conclusions:

  • Implementing defined "webside manner" best practices ensures quality virtual care.
  • Professionalism and effective patient interaction are achievable in telemedicine settings.
  • Specific guidance supports the application of these principles in allergy, asthma, and immunology.