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Is Gaining Affective Commitment the Missing Strategy for Successful Change Management in Healthcare?
Reema Harrison1, Ashfaq Chauhan1, Amirali Minbashian2
1Centre for Health Systems and Safety Research, Australian Institute of Health Innovation, Macquarie University, North Ryde, New South Wales, Australia.
Healthcare change initiatives often fail. Affective commitment to change, driven by perceived benefits, is key to clinician engagement and readiness, suggesting a shift towards values-based strategies is needed.
Area of Science:
- Healthcare Management
- Organizational Psychology
- Change Management
Background:
- Healthcare change efforts frequently fail, despite significant investment and numerous initiatives.
- Clinician engagement with change remains a persistent challenge, hindering progress in healthcare development.
- Existing change management strategies have shown limited success in fostering a supportive environment for healthcare innovation.
Purpose of the Study:
- To investigate the role of affective commitment to change in healthcare settings.
- To determine if affective commitment to change influences clinician change readiness more than self-efficacy.
- To explore strategies for enhancing affective commitment to change and readiness through values-based approaches.
Main Methods:
- Review of recent evidence on affective commitment to change in healthcare contexts.
- Analysis of the relationship between affective commitment to change, self-efficacy, and change readiness.
- Exploration of values-based approaches for designing and implementing change proposals.
Main Results:
- Affective commitment to change, driven by perceived benefits, is a stronger predictor of change readiness than self-efficacy.
- Current strategies for managing change in healthcare may be insufficient.
- A shift in focus towards enhancing affective commitment is indicated.
Conclusions:
- Reorienting change management strategies to prioritize affective commitment to change is crucial for healthcare.
- Values-based approaches, co-designed with clinicians and service users, can enhance affective commitment and change readiness.
- Successful healthcare change requires fostering a desire to support change based on its perceived value.
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