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Updated: Oct 4, 2025

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
Integrating network theory into the study of integrated healthcare
Lawton R Burns1, Ingrid M Nembhard2, Stephen M Shortell3
1The James Joo-Jin Kim Professor, Professor of Health Care Management, The Wharton School, University of Pennsylvania, 3641 Locust Walk, Philadelphia, PA, 19104, USA.
Abstract:
Healthcare policy in the United States (U.S.) has focused on promoting integrated healthcare to combat fragmentation (e.g., 1993 Health Security Act, 2010 Affordable Care Act). Researchers have responded by studying coordination and developing typologies of integration. Yet, after three decades, research evidence for the benefits of coordination and integration are lacking. We argue that research efforts need to refocus in three ways: (1) use social networks to study relational coordination and integrated healthcare, (2) analyze integrated healthcare at three levels of analysis (micro, meso, macro), and (3) focus on clinical integration as the most proximate impact on patient outcomes. We use examples to illustrate the utility of such refocusing and present avenues for future research.
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