Online simulation for information technology skills training in higher education

Area of Science:

• Educational Technology
• Information Technology Skills Training

Background:

• Online simulation environments are increasingly used for practical skill development.
• Understanding student experiences is crucial for optimizing these digital learning tools.

Purpose of the Study:

• To explore undergraduate students' experiences with an online simulation environment for information technology (IT) skills practice.
• To identify factors influencing student satisfaction and perceived learning within the simulation.

Main Methods:

• A mixed-methods approach was used, combining quantitative surveys and qualitative feedback.
• 215 undergraduate students participated after a five-week usage period.
• Data collected on usage, satisfaction, and perceived learning.

Main Results:

• Perceived ease of use positively correlated with student satisfaction.
• Higher student satisfaction led to increased perceived learning.
• Common issues included technical problems, task precision, and environmental inflexibility.

Conclusions:

• Ease of use is a key driver for satisfaction and learning in IT skill simulations.
• Addressing technical and design inflexibilities is vital for improving student experience and educational outcomes.
• Online simulations offer potential but require refinement to maximize effectiveness.