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Referral writing: Consensus building on a tool for writing structured referrals.
Faryal Azhar1, Rehan Ahmed Khan2, Tausief Fatima3
1Rawalpindi Medical University, Rawalpindi, Pakistan.
Doctors need better referral writing skills, but training is lacking. This study developed a structured referral proforma using the Delphi technique, showing it is effective for improving medical communication.
Area of Science:
- Medical Education
- Health Communication
- Clinical Practice
Background:
- Referral writing is a crucial skill for doctors, yet adequate training is often insufficient.
- Existing methods for assessing medical referral letters lack standardization and formal tools.
- Improving consultation letter quality is frequently discussed but not prioritized in medical training.
Purpose of the Study:
- To design a structured proforma for medical referrals.
- To achieve consensus on referral writing standards using the Delphi technique.
- To develop a tool for assessing and improving the quality of referral letters.
Main Methods:
- A structured referral proforma was designed through consensus among seven participants using the Delphi technique.
- The study was conducted at Rawalpindi Medical University and its allied hospitals.
- Validity and interrater reliability of the proforma were assessed using SPSS, calculating Cronbach's alpha and Kappa.
Main Results:
- A structured proforma for writing medical referrals was successfully developed.
- The proforma demonstrated statistically significant validity and interrater reliability (Cronbach's alpha = 0.7, Kappa = 0.3).
- The response rate for participant acceptance of the proforma was 70%.
Conclusions:
- The designed structured referral proforma is effective for creating well-organized and high-quality medical referrals.
- The study recommends implementing training programs for junior doctors on effective referral writing.
- The developed proforma provides a reliable tool for assessing and enhancing medical communication through referrals.
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