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Updated: Oct 3, 2025
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Communicating Treatment-Related Symptoms Using Passively Collected Data and Satisfaction/Loyalty Ratings: Exploratory
1Varian, a Siemens Healthineers Company, Palo Alto, CA, United States.
JMIR Cancer
|February 17, 2022
Summary
This study shows that Noona
Area of Science:
- Digital Health
- Oncology
- Patient-Reported Outcomes
Background:
- Electronic patient-reported outcomes (ePROs) improve cancer care but static questionnaires are outdated.
- Noona offers dynamic ePRO tools for real-time symptom communication.
Purpose of the Study:
- To describe Noona's symptom communication features: Noona Symptom Questionnaires (NSQ), diary, and secure messaging.
- To explore patient value derived from these Noona features using multivariable analysis.
Main Methods:
- 1081 active Noona users undergoing cancer treatment in the US were analyzed.
- Data collected via in-app software included user activity and satisfaction ratings.
- Patient satisfaction was measured by likelihood to recommend Noona.
Main Results:
- Noona users reported high satisfaction and loyalty.
- Use of NSQs correlated positively with user satisfaction.
- Secure messaging use was higher among highly satisfied users.
Conclusions:
- Noona is well-received by cancer patients.
- Passively collected data from Noona can demonstrate patient value in symptom management.
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